CHRYSLER TOWN AND COUNTRY | CAR STILL WILL NOT START AFTER SEVERAL REPLACEMENTS OF BATTERIES. | VA BEACH,VA | 1999

CAR STILL WILL NOT START AFTER SEVERAL REPLACEMENTS OF BATTERIES. THEN STARTER AND ALTERNATOR. SPOKE TO MR. OWENS OF GREENBRIER ABOUT A EXTEND WARRANTY ON MY VAN RESPOND I’LL HAVE TO GET BACK TO YOU. BY THE WAY YOUR VAN IS READY FOR PICK UP. I LEFT SEVERAL VOICE MESSENGER IN RESPONSE TO MY WARRANTY THAT ME AND MR. OWEN SPOKE ABOUT, WITH NO RESPONSE. I STILL HAVEN’T PICK UP MY VAN AT THIS TIME. 16 JANUARY 2001 I MAKE ONE MORE CALL TO MR. OWEN AND GET HIS VOICE MESSAGE AGAIN, I LEAVE A MESSAGE. HE GETS BACK TO ME ON 17 JANUARY 2001 TELL ME THAT I HAVE A EXTEND WARRANTY FOR 50,000 MILES AND MY QUESTION TO MR. OWEN DOES THIS INCLUDE MY 36,000 WARRANTY, RESPONSE IS YES. YOUR VAN IT READY FOR PICK UP. NO IT IS NOT READY FOR PICK UP I RECEIVE A CALL FOM MR. KRAMER THIS MORNING TELL ME TO PICK UP MY VAN AND LESS THAN TWO HOURS LATER MR. KRAMER TELLS ME THAT DON’T PICK UP THE VAN BECAUSE IT WILL NOT START AND WE ARE WORKING ON IT. MR. OWEN RESPONSE IS I’LL GET BACK TO YOU. A HOUR LATER MR. OWEN CALL BACK TO TELL ME THAT A EXPERT /HELP DESK PERSON IS WORKING WITH GREENBRIER TO RESOLVE THE PROBLEM. BUT I’M STILL WITHOUT MY VAN WHICH I NEED TO GET BACK AND FORTH TO WORK IN AND OTHER ACTIVITIES OF MY THREE CHILDREN. SOME “SOUTHERN HOSPITALITY PROGRAM” HAS FAILED ME. I’M WITH OUT A VAN STILL. SEVEN TRIES TO REPAIR A VAN I THINK IS ENOUGH. CHRYSLER STILL HAS NOT CALL ME TO ACCOMDATED MY NO VEHICLE. GREENBRIER CHRYSLER SERVICE MANAGERS FAVORITE LINE IS ME PATIENT. PLEASE HELP ME WITH THIS SITUATION.*AK( DOT NUMBER: ) Vehicle Identification Number (VIN):1C4GP55G9XB. Car problem was reported in VA BEACH, VA. Car had an original Owner. Vehicle was purchased on 19990201. Vehicle was not using ANTI-LOCK BRAKES. Vehicle was not using Cruise Control. Drive type:FWD. FUEL TYPE: GAS.

CHRYSLER TOWN AND COUNTRY | THE INSIDE OF THREE RIMS SHOW SIGNS OF OXIDATION WHICH CAUSED AIR LOSS IN THE TIRES DUE TO LACK OF A SMOOTH SURFACE WITH WHICH THE TIRE COULD MATE, THE SHOP STATED THAT CHROME PLATED WHEELS SHOULD NOT BE USED IN WINTER AS THE ROAD SALTS DESTROY THE PLATE, CONSUMER BELIEVES CHROME PLATED WHEELS SHOULD NEVER BE OFFERED AS AN OPTION FOR VEHICLES DELIVERED TO REGIONS WITH SNOWY WINTERS AND THINKS THEY SHOULD BE RECALLED. | WELLESLEY,MA | 1999

THE INSIDE OF THREE RIMS SHOW SIGNS OF OXIDATION WHICH CAUSED AIR LOSS IN THE TIRES DUE TO LACK OF A SMOOTH SURFACE WITH WHICH THE TIRE COULD MATE, THE SHOP STATED THAT CHROME PLATED WHEELS SHOULD NOT BE USED IN WINTER AS THE ROAD SALTS DESTROY THE PLATE, CONSUMER BELIEVES CHROME PLATED WHEELS SHOULD NEVER BE OFFERED AS AN OPTION FOR VEHICLES DELIVERED TO REGIONS WITH SNOWY WINTERS AND THINKS THEY SHOULD BE RECALLED. NLM Vehicle Identification Number (VIN):1C4GP64L0XB. Car problem was reported in WELLESLEY, MA. Car had an original Owner. Vehicle was purchased on 20001031. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:FWD. FUEL SYSTEM:N/A. FUEL TYPE: GAS. TRANSMISSION TYPE: AUTO.

CHRYSLER TOWN AND COUNTRY | SNOW OR ICE LEAKED INTO MY REAR BRAKES, MY REAR BRAKES LOCKED UP AND VAN IMMEDIATELY STOPPED. | SPRINGFIELD,IL | 1999

SNOW OR ICE LEAKED INTO MY REAR BRAKES, MY REAR BRAKES LOCKED UP AND VAN IMMEDIATELY STOPPED. THERE WAS A LOAD POP WHEN THIS HAPPENED. THE VAN HAD TO BE TOWED TO THE DEALER. WE WERE NOT INJURED BECAUSE WE WERE GOING VERY SLOWLY WHEN THIS HAPPENED BUT IT COULD HAVE BEEN TRAGIC IF WE HAD BEEN IN HEAVY TRAFFIC OR TRAVELING AT A HIGH SPEED. I THINK THIS COULD BE A PROBLEM ON OTHER VANS LIKE OURS AND THAT IT HAS PROBABLE CAUSED SOME SERIOUS CRASHES. *AK Date Reported:Dec 19, 2000. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1C4GP64L1XB. Car problem was reported in SPRINGFIELD, IL. Car had an original Owner. Vehicle was purchased on 19990301. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:FWD. FUEL TYPE: GAS. VEHICLE SPEED: 20 MPH.

CHRYSLER TOWN AND COUNTRY | WIRING IN DRIVER’S SIDE SEAT HEAT MALFUNCTIONED. | PROSPERITY,PA | 1999

WIRING IN DRIVER’S SIDE SEAT HEAT MALFUNCTIONED. OVERHEATED ON LEFT SIDE WHEN SWITCHED ON. SERVICE DEPT AT DEALER DISCONNECTED, STATING THAT IT WAS GETTING SO HOT THAT IT WAS A HAZARD. SO HOT IT COULD MELT WIRING. POSSIBLE FIRE HAZARD. REPLACEMENT AND REPAIR ESTIMATED AT $1500!!*AK Date Reported:Nov 15, 2000. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1C4GT64L2XB. Car problem was reported in PROSPERITY, PA. Car had an original Owner. Vehicle was purchased on 19991101. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:4WD. FUEL TYPE: GAS.

CHRYSLER TOWN AND COUNTRY | MASTER CYLINDER LEAKED INTO THE POWER BRAKE BOOSTER WHICH CAUSED MY ENTIRE BRAKE SYSTEM TO FAIL. | ST. LOUIS,MO | 1999

MASTER CYLINDER LEAKED INTO THE POWER BRAKE BOOSTER WHICH CAUSED MY ENTIRE BRAKE SYSTEM TO FAIL. IF THE VEHICLE HAD BEEN MOVING AT THE TIME OF FAILURE, IT COULD HAVE CAUSED MANY FATALITIES. THE DEALER FIXED IT AT NO COST, HOWEVER, I BELIEVE THAT THIS COMPONENT SHOULD BE INVESTIGATED. THE DEALER WAS NOT CONCERNED THAT THIS COULD HAVE CAUSED MANY FATALITIES. Date Reported:Dec 13, 2000. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1C4GP54L5XB. Car problem was reported in ST. LOUIS, MO. Car had an original Owner. Vehicle was purchased on 19980701. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:FWD. FUEL SYSTEM:N/A. FUEL TYPE: GAS. VEHICLE SPEED: 1 MPH.