FORD EXPLORER | THESE TIRES WERE NOT UNDER THE ORIGINAL MANUFACTURES RECALL, HOWEVER, I RECENTLY HAD THE TIRES INSPECTED BY A FIRESTONE REPRESENTATIVE BECAUSE OF SOME CONCERNS WE HAD WITH THE INTEGRETY OF THE TIRES. | BARNEGAT,NJ | 1998

THESE TIRES WERE NOT UNDER THE ORIGINAL MANUFACTURES RECALL, HOWEVER, I RECENTLY HAD THE TIRES INSPECTED BY A FIRESTONE REPRESENTATIVE BECAUSE OF SOME CONCERNS WE HAD WITH THE INTEGRETY OF THE TIRES. FIRESTONE ACKNOWLEGED THAT ALL FOUR OF MY TIRES ARE SEPERATING WHERE THE TREAD IS GLUED TO THE BODY OF THE TIRE, JUST WHERE THESE TIRES ARE COMING APART AND KILLING PEOPLE. FIRESTONE WILL NOT REPLACE THE TIRES EVEN AFTER ADMITING THAT THEY ARE DEFECTIVE. THEY WANT TO CHARGE ME OVER 300 DOLLARS TO REPLACE THEM. THERE IS SOMETHING WRONG HERE AND I NEED SOME HELP. I’VE SPENT HOURS ON THE PHONE WITH FIRESTONE AND FORD, ONLY TO HAVE WASTED MY TIME. THANKS. *AK (TIRESIZE: 235/75R/15)( DOT NUMBER: TIRE SIZE: 235/75R/15 ) Date Reported:Dec 01, 2000. Car problem was reported in BARNEGAT, NJ. Car had an original Owner. Vehicle was purchased on 19980401. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:4WD. FUEL SYSTEM:N/A. FUEL TYPE: GAS.

FORD EXPLORER | MY TIRES APPEARED AS IF CATS HAD SCRATCHED THEM. | PENNSVILLE,NJ | 1999

MY TIRES APPEARED AS IF CATS HAD SCRATCHED THEM. THE SIDEWALLS OF THE TIRES WERE PEELING OFF. I RETURNED THESE TIRES AND HAVE JUST BEEN INFORMED THESE WERE NOT THE TIRE IN QUESTION. I WAS INFORMED THAT I WOULD NOT GET ANY MONEY BACK. THE TIRES IN QUESTION WERE OBVIOUSLY DANGEROUS. I, ALSO, JUST HAD A SET OF TWINS AND WANT ONLY THE SAFEST FOR MY CHILDREN. DOES IT TAKE SOMEONE TO GET KILLED TO GET REINBURSEMENT? I DID THE RIGHT THING BY GETTING THOSE TIRES OFF OF MY VEHICLE. PLEASE RESPOND AS SOON AS POSSIBLE.*AK (DOT NUMBER: VNCUIPX518 TIRESIZE: 255-70-16) Vehicle Identification Number (VIN):1FMDU34E2XZ. Car problem was reported in PENNSVILLE, NJ. Car had an original Owner. Vehicle was purchased on 20000901. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:4WD. FUEL SYSTEM:N/A. FUEL TYPE: GAS.

FORD EXPLORER | I AM UNCLEAR AS TO WHETHER MY FIRESTONE WILDERNESS TIRES NEED TO BE REPLACED. | CEDAR PARK,TX | 1998

I AM UNCLEAR AS TO WHETHER MY FIRESTONE WILDERNESS TIRES NEED TO BE REPLACED. I HAD A FLAT LAST WEEK AND THE TIRE WAS ALMOST OFF THE RIM JUST FROM THE FLAT! DO I NEED TO REPLACE JUST THE SPARE OR ALL 5 TIRES? APPARENTLY, MY TIRES WERE MANUFACTURED IN A TN PLANT BUT NONETHELESS, FIRESTONE AND FORD COMBINED DO NOT INSTILL ANY CONFIDENCE. THANKS FOR GETTING BACK WITH ME. YOU MAY EMAIL ME IF IT IS MORE EXPEDITIOUS. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15) Date Reported:Jan 06, 2001. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1FMZU32E1WU. Car problem was reported in CEDAR PARK, TX. Car had an original Owner. Vehicle was purchased on 19980801. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:FWD. FUEL TYPE: GAS. VEHICLE SPEED: 2 MPH.

FORD EXPLORER | UPON DRIVING ON THE INTERSTATE, ON A HOT DAY, FOR SEVERAL HOURS AT HIGHWAY SPEEDS TREAD SEPARATED WITH A LOUD BANG. | MT. PLEASANT,SC | 1992

UPON DRIVING ON THE INTERSTATE, ON A HOT DAY, FOR SEVERAL HOURS AT HIGHWAY SPEEDS TREAD SEPARATED WITH A LOUD BANG. IT WAS POSSIBLE TO SAFELY PULL THE VEHICLE TO THE SHOULDER AND CHANGE THE TIRE. WHEN I DELIVERED THE VEHICLE TO A FIRESTONE DEALER HE INDICATED HE COULD GIVE ME A GOOD PRICE TO REPLACE IT. HE MADE NO MENTION THAT IT LOOKED LIKE A MANUFACTURING DEFECT. UPON CONTACTING FIRESTONE THEY INDICATED THAT IT WAS THE TIRE DEALER’S RESPONSIBILITY TO REPORT IT AS A DEFECT. I HAVE SINCE HAD ALL MY OTHER TIRES REPLACED WITH MICHELINS (2 AT MY OWN EXPENSE – PRE RECALL AND 3 UNDER THE RECALL). (TIRESIZE: 235/75R15)( DOT NUMBER: TIRE SIZE: 235/75R15 ) Date Reported:Sept 17, 2000. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1FMDU34X1NU. Car problem was reported in MT. PLEASANT, SC. Car had an original Owner. Vehicle was purchased on 19910801. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:4WD. FUEL SYSTEM:N/A. FUEL TYPE: GAS. VEHICLE SPEED: 70 MPH.

FORD EXPLORER | I DO HAVE THE WILDERNESS AT TIRES DESIGNATED WITH THE NUMBER P235/75R15. | LOS ALTOS,CA | 1999

I DO HAVE THE WILDERNESS AT TIRES DESIGNATED WITH THE NUMBER P235/75R15. HOWEVER, I HAVE A DOT PLANT CODE OF W2, NOT VD. IN FIRESTONE’S VOLUNTARY RECALL, THEY ARE RECALLING THE WILDERNESS AT TIRES WITH THE VD DOT CODE ONLY. IN YOUR CUSTOMER ADVISORY DOCUMENT, YOU ARE GIVING A WARNING TO A WILDERNESS AT TIRES WITH A W2 DOT, ONLY THE SIZE ON THIS ONE ON YOUR DOCUMENT IS P235/7016. SO IT LOOKS LIKE TECHNICALLY, MY TIRES, THE WILDERNESS AT P235/75R15 WITH AT DOT OF W2 DO NOT QUALIFY FOR ANYTHING. BUT IN EVERYDAY REASONING, I DON’T SEE WHY MY TIRES ARE ANY LESS DANGEROUS AND SHOULD NOT BE OMITTED ON YOUR DOCUMENT. I DO CONTAIN A SET OF TIRES THAT CAME FROM A PLANT DESIGNATED W2 WHICH ALREADY HAS A PROBLEMATIC SET OF WILDERNESS AT TIRES. I DO CONTAIN A WILDERNESS TIRE SIZE OF A WILDERNESS AT THAT HAS BEEN DESIGNATED ‘UNSAFE’. AFTER DOING SOME READING AND WATCHING SHOWS LIKE “DATELINE” ON MY OWN, I DON’T KNOW HOW YOU CAN GO TO ONE PLANT AND SAY ‘THESE SET OF TIRES AT THIS SIZE ARE BAD BUT THESE SET OF TIRES WITH THE SAME SIZE AS THE TIRES THAT ARE BAD AT ANOTHER PLANT ARE ALRIGHT’. FIRESTONE SEEMS TO HAVE A QUALITY PROBLEM THAT AFFECTS ITS TIRES, PERIOD. I READ AN ARTICLE WRITTEN BY A GUY WHO HAS STUDIED THE FIRESTONE TIRES AND HE SAID THE CHEMICALS USED IN PRODUCING THE TIRES DON’T BOND WELL. THESE CHEMICALS WILL BE THE SAME IN EACH TIRE NO MATTER WHAT YOU LOOK AT. FIRESTONE CHOSE TO GET RID OF THE STEEL BELT AROUND THEIR TIRES WHICH MAKES TIRES MORE STURDY. AND WHO IS TO SAY THAT THE PLANT DESIGNATED W2 DOES NOT HAVE A QUALITY PROBLEM WITH ALL THE TIRES COMING OUT OF THE PLANT, AT LEAST IN THE TROUBLED WILDERNESS AT TIRE DIVISION? IF YOU HAVE SOME TYPE OF QUALITY PROCESS FOR ONE SIZE OF THE WILDERNESS AT THAT ISN’T GOOD, DON’T YOU THINK THAT SAME PROCESS COULD HAVE BEEN APPLIED TO THE SAME WILDERNESS AT TIRES OF A DIFFERENT SIZE?*AK Vehicle Identification Number (VIN):1FMYU22X5XU. Car problem was reported in LOS ALTOS, CA. Car had an original Owner. Vehicle was purchased on 19990501. Vehicle was using ANTI-LOCK BRAKES. Vehicle was not using Cruise Control. Drive type:RWD. FUEL TYPE: GAS.

FORD EXPLORER | CONSUMER WAS TRAVELING ABOUT 65 MPH ON HIGHWAY, AND WITHOUT PRIOR NOTICE WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY. | TUSCALOOSA,AL | 2000

CONSUMER WAS TRAVELING ABOUT 65 MPH ON HIGHWAY, AND WITHOUT PRIOR NOTICE WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY. DEALERSHIP WAS AWARE OF PROBLEM. ALSO, WHEN CONSUMEER STARTED VEHICLE HE HAD TO SHAKE SHIFT SELECTOR IN ORDER FOR IT TO CRANK. FILURES OCCUR SPORADICALLY. *AK Date Reported:Mar 08, 2000. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1FMZU63A3YZ. Car problem was reported in TUSCALOOSA, AL. Car had an original Owner. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:FWD. TRANSMISSION TYPE: AUTO. VEHICLE SPEED: 65 MPH.

FORD EXPLORER | WHILE DRIVING 75MPH A LOUD BOOM NOISE WAS SUDDENLY HEARD. | RENO,NV | 2001

WHILE DRIVING 75MPH A LOUD BOOM NOISE WAS SUDDENLY HEARD. VEHICLE WAS THUMPING AND VIBRATING. STEERING WAS VERY SHAKY. MANAGED TO GET OFF HIGHWAY, AND STOPPED VEHICLE TO CHECK. THERE WASN’T ANY PROBLEM WITH TIRES BLOWING OUT. LIMPED INTO ROAD SERVICE. MECHANIC INFORMED OWNER THE C V JOINTS ATTACHED TO TRANSMISSION TRANSFER CASE HAD BLOWN. FRONT DRIVELINE WAS REMOVED & REPLACED, BUT VIBRATIONS STILL APPEARED. CONTACTED MANUFACTURER, AND INFORMED VEHICLE WAS A LEMON.*AK Date Reported:Nov 22, 2000. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1FMZU77E31U. Car problem was reported in RENO, NV. Car had an original Owner. Vehicle was using ANTI-LOCK BRAKES. Vehicle was using Cruise Control. Drive type:4WD. FUEL SYSTEM:N/A. FUEL TYPE: GAS. TRANSMISSION TYPE: AUTO. VEHICLE SPEED: 75 MPH.

FORD EXPLORER | CONSUMER STARTED EXPERIENCING DIFFICULTY CONTROLLING THE VEHICLE, THE ABS LIGHT CAME ON AND THE VEHICLE CAUGHT FIRE, ONE PERSON WAS INJURED WHILE PUTTING OUT THE FIRE, | SAINT PETERSBURG,FL | 1996

CONSUMER STARTED EXPERIENCING DIFFICULTY CONTROLLING THE VEHICLE, THE ABS LIGHT CAME ON AND THE VEHICLE CAUGHT FIRE, ONE PERSON WAS INJURED WHILE PUTTING OUT THE FIRE, THE AXLE HAD BROKEN AND MELTED, BUT NO ONE KNOWS EXACTLY WHAT CAUSED THE FIRE. *SLC Date Reported:Nov 02, 1999. Vehicle was on fire. 1 person(s) were injured. Vehicle Identification Number (VIN):1FMDU34X2TU. Car problem was reported in SAINT PETERSBURG, FL. Car had an original Owner. Vehicle was using Cruise Control. Drive type:4WD. TRANSMISSION TYPE: AUTO.

FORD EXPLORER | THE CONSUMER HAS FIRESTONE WILDERNESS AT TIRES (P235/75R15), THESE TIRES ARE NOT INCLUDED IN THE RECALL, HOWEVER ON 2 OCCASIONS THE TIRES EXPERIENCED BLOWOUTS WHERE THE TREAD PEELED FROM THE TIRES, | PHOENIX,AZ | 1998

THE CONSUMER HAS FIRESTONE WILDERNESS AT TIRES (P235/75R15), THESE TIRES ARE NOT INCLUDED IN THE RECALL, HOWEVER ON 2 OCCASIONS THE TIRES EXPERIENCED BLOWOUTS WHERE THE TREAD PEELED FROM THE TIRES, THE CONSUMER PURCHASED NEW TIRES AND IS REQUESTING REIMBURSEMENT. *SLC Date Reported:June 19, 2000. Vehicle Identification Number (VIN):1FMZU32E6WZ. Car problem was reported in PHOENIX, AZ. Vehicle was not using Cruise Control.

FORD EXPLORER | CONSUMER HAS FIRESTONE WILDERNESS AT TIRES (P235/75R15 DOT#VNHL) ON VEHICLE, THE TIRES ARE EXPERIENCING CRACKING AND SMALL SLITS ON THE OUTER AND INNER SIDEWALLS, A SERVICE TECHNICIAN VERIFIED THE SYMPTOMS ON THESE TIRES ARE THE SAME THAT ARE OCCURRING WITH THE RECALLED TIRES. | BROWN DEER,WI | 1997

CONSUMER HAS FIRESTONE WILDERNESS AT TIRES (P235/75R15 DOT#VNHL) ON VEHICLE, THE TIRES ARE EXPERIENCING CRACKING AND SMALL SLITS ON THE OUTER AND INNER SIDEWALLS, A SERVICE TECHNICIAN VERIFIED THE SYMPTOMS ON THESE TIRES ARE THE SAME THAT ARE OCCURRING WITH THE RECALLED TIRES. *SLC Date Reported:Aug 14, 2000. Vehicle Identification Number (VIN):1FMDU34EXVU. Car problem was reported in BROWN DEER, WI. Vehicle was not using Cruise Control. Drive type:4WD.